Welcome to the Reza Tile & Flooring website. By accessing and using our website (the “Site”), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
Overview
This website is owned and operated by Reza Tile & Flooring, based in Dandenong, Victoria, Australia. These Terms and Conditions apply to all visitors, users, and customers of the site.
If you do not agree to these terms, please do not use this website.
Products and Services
Reza Tile & Flooring offers a variety of products and services including (but not limited to):
Wall and Floor Tiles
Natural Stone Cladding and Marble Panels
PVC Decorative Wall Panels
Pavers and Pool Coping
Hybrid, Laminate, and Engineered Timber Flooring
Product availability may vary and is subject to change without notice.
Pricing and Payment
All prices listed on our website are in Australian Dollars (AUD) and include GST unless otherwise stated. We reserve the right to change prices at any time without prior notice.
Accepted payment methods may include:
Visa / Mastercard
Direct Bank Transfer
PayPal
In-store Payment (if applicable)
Full payment is required before the dispatch or pickup of any order unless prior arrangements have been made.
Orders and Shipping
Orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our sole discretion.
Shipping & Delivery:
Shipping costs and delivery times will vary depending on your location and order size.
We aim to dispatch orders promptly, but delays may occur due to stock, supplier issues, or delivery services.
Customers are responsible for providing accurate shipping information. Reza Tile & Flooring is not liable for any delays or misdeliveries due to incorrect or incomplete details.
Returns and Refunds
We want you to be happy with your purchase. If you are not satisfied, please review our return policy below:
Returns must be made within 14 days of receiving the goods.
Items must be in original condition, unopened and unused.
A restocking fee may apply.
Special orders, clearance, or custom-cut materials are non-refundable.
Refunds will be processed using the original payment method once the returned goods have been received and inspected.
Intellectual Property
All content on this website—including text, images, logos, graphics, layout, and design—is the property of Reza Tile & Flooring or its content providers and is protected by Australian intellectual property laws.
You may not copy, reproduce, distribute, or use any content from our website without written permission.