At Reza Tile & Flooring, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us.
We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Information We Collect
We may collect personal information such as:
Name
Email address
Phone number
Billing and shipping address
Payment details (via secure third-party processors)
Order history
Business name (if applicable)
IP address and device information (for website analytics and security)
We only collect personal information necessary for the services we provide and aim to do so in a fair and lawful manner.
How We Collect Information
We collect your information through the following methods:
When you make a purchase through our website
When you fill out a contact or inquiry form
When you sign up for our newsletter or promotions
When you communicate with us via phone, email, or social media
Automatically, through cookies and website analytics tools
Why We Collect Your Information
We collect your information to:
Process and fulfill your orders
Provide customer support and respond to inquiries
Personalize your experience on our website
Improve our products, services, and website
Send promotional emails or marketing materials (if you have opted in)
Comply with legal obligations and prevent fraud
We do not sell or rent your personal information to third parties.
Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze traffic.
Cookies help us:
Remember your preferences
Track website usage (via tools like Google Analytics)
Provide a more personalized experience
You can choose to disable cookies in your browser settings, but this may affect site functionality.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the content or privacy practices of external sites. Please review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We recommend checking this page periodically to stay informed about how we are protecting your information.